5 Things To Do Right Now To End Employee Turnover

Posted by Bernie Reifkind on December 10, 2012

Employee turnover is the one of the biggest headaches that an organization faces and is incredibly costly not just in revenue lost, but in company morale.

If you’re an employer with a stable long term staff then congratulations, you are in the minority.

However if your organization is facing high turnover it’s costing you big time.

For example, if you are running a skilled nursing facility and you are constantly having to replace your front end employees such as CNA’s, dietary and housekeeping employees or even Managers then your facing a nightmare almost every day.

Your front end people are typically the employees that the families and residents interact with most.  They are the face and brand of your organization.  Too much turnover is a poor reflection on an employer’s operation.

Not enough attention is placed on the retention of front end employees.

Not good.

The good news is that there are common sense easy solutions to employee turnover that is applicable to all employers.

Here are 5 Things To Do Right Now To End Employee Turnover:

1.  Hire right:  Even if there is a shortage in talent, never ever hire anyone out of desperation.  Interview your front end employees the same way that you would hire a Manager and of course check references.

2.  Communicate, communicate, communicate:  On a daily basis, communicate with your staff about your expectations.  Communicate your expectations clearly Let employees know that you expect them to stay at their jobs for at least 2-3 years. Even if they cannot keep that promise, then at least they know what your expectations are.  Most people want to please their boss.

3.  Praise for progress:  Everyone enjoys praise and no one ever gets tired of hearing it.  So offer praise for progress based on each employee’s ability no matter how small or how great.  Of course praising for success is critical but prasing for progress is very important as well.  Again, employees really do want to please their boss and your show of support for their progress goes along way to fostering retention.

4.  Show appreciation: When was the last time you told your employees how much you appreciate them and not just for their work? Your employees are doing the same things that you as employers are doing: they are trying to earn a living to support themselves and their loved ones.  Kind words and deeds showing appreciation makes people feel good about coming to work every day.

5. Say “thank youat the end of every business day: This is huge.  Instead of taking the attitude that your employees should be grateful to be employed, thank them every day (at the end of the day) for coming to work.  Never take for granted that someone has chosen to work for you and they show up every day.  Say thank you!
I am Bernie Reifkind, CEO and founder of Premier Search, Inc. I can be reached at 1(800) 801-1400 or email at ceo@psihealth.com.  I welcome your phone call.

Comments are closed.