Director of Sales/Marketing: Assisted Living and Skilled Nursing
Available Candidate
WORK EXPERIENCE:
1994-Present Continuing Care Retirement Commuity
Director of Sales and Marketing and Resident Services/Assistant Director of Skilled Nursing Admissions
Actively marketed all three levels of care and consistently exceeded the budgeted occupancy and entrance fee goals. Directed the operations of the hair salon, transportation program, and residential living activity program, reviewed and oversaw contract signings, served as counselor to residents and families, counseled and assisted families of deceased residents, coordinated all new resident move-ins and resident relocations within the community, oriented new residents, worked effectively with contractors, maintenance, and housekeeping departments to refurbish apartments in a timely manner, and produced and updated, as needed, a comprehensive Resident Handbook. (73 Residential Living, 14 Assisted Living, and 63 skilled nursing)
1998-2000 Regional Sales Director
Oversaw the sales and marketing programs, supervised the Directors of Sales and Marketing, conducted training, monitored department budgets, and interacted with advertising and public relations agencies.
1992-1994 A Continuing Care Retirement Community
1993–1994 Director of Assisted Living
1993 Director of Resident Services
1992 Sales Counselor and Move-in Coordinator
As Director of Assisted Living, marketed that level of care, monitored all aspects of residents’ medication, trained and supervised 10 attendants, and communicated with physicians and pharmacists on residents behalf.
As Director of Resident Services, hired and supervised the hair salon employees, transportation and volunteer coordinators, served as counselor to residents and families, and provided orientation to new residents.
Coordinated the move in of many residents in a short period of time and worked closely with maintenance and housekeeping staff.
1989–1992 Eucharist Minister, at Prince of Peace Lutheran Church
Developed a program to serve those who were confined. Regularly visited and served communion to shut-ins. Counseled and assisted the elderly with housing needs, home care, and transportation. Organized and managed a team of volunteers.
1980-1986 Mary Kay Cosmetics Beauty Consultant
Promoted to sales manager in six months and senior sales manager within two years. Recruited, motivated, and trained an organization of nearly 100 sales people and achieved high personal sales. Earned a pink Cadillac, the symbol of success in Mary Kay. Conducted training and motivational classes locally and at national company seminars. Organized and led business meetings with groups as large as 300 people.
KEY SKILLS:
Enjoy people, work well independently and with others, good organizational skills, detail oriented, effective verbal and written communication skills, effective leader, self-motivated, ambitious, goal oriented, and enjoy new challenges.
EDUCATION:
RCFE Licensed Administrator
Licensed Vocational Nurse
Glenwood Hills Hospitals, Minneapolis, MN
College of San Mateo, San Mateo, CA
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